Privacy Policy

01Who we are

Venture Innovo Ltd ("Venture Innovo", "we", "us", "our") is a private limited company operating under two principal activities: Information Technology Services — including our flagship product, Parone AI — and General Trading. This Privacy Policy explains what personal data we collect across our website, our Parone AI product, and our trading operations, why we collect it, and the choices you have.

This policy applies to visitors of ventureinnovo.com, users of Parone AI, and individuals we deal with in the course of sourcing, importing, exporting and distributing goods.

02Data we collect

We collect information in three broad ways: what you give us directly, what we collect automatically, and what we receive from partners and suppliers.

Information you provide

• Contact details — name, email, phone number and company, for example when you get in touch, request a demo, or subscribe to Parone AI.
• Account and billing information for Parone AI, including sign-in credentials and subscription details.
• Content you submit to Parone AI to be processed by our agents, such as connected data sources and queries.
• Trading correspondence, such as purchase orders, shipping documentation, and supplier or buyer details.

Information collected automatically

• Device and usage data — browser type, pages viewed, referring URL, and approximate location derived from IP address.
• Cookies and similar technologies, described in full in our Cookie Policy.

Information from other sources

• Business partners, logistics providers and suppliers we work with as part of our General Trading activity.
• Publicly available business registries and directories.

03How we use your data

We use personal data to:

• Provide, maintain and improve our website, Parone AI, and trading services.
• Respond to enquiries and provide customer support.
• Process subscriptions, invoices and payments for Parone AI.
• Coordinate sourcing, import/export, distribution and partner management for General Trading.
• Understand how our website is used, so we can improve it.
• Meet our legal, tax, customs and regulatory obligations.
• Protect the security and integrity of our systems.

04Our legal basis for processing

Where applicable data protection law requires it, we rely on one or more of the following legal bases: performance of a contract with you (for example, your Parone AI subscription); our legitimate interests in operating and improving our business; compliance with a legal obligation (for example, customs or tax record-keeping); and, where required, your consent — such as for non-essential cookies.

05Sharing and disclosure

We do not sell personal data. We may share it with:

• Service providers who host our infrastructure, process payments, or support Parone AI, under contractual confidentiality obligations.
• Logistics, customs and freight partners, where necessary to move goods as part of our General Trading activity.
• Professional advisers, such as auditors, insurers and legal counsel.
• Regulators, customs authorities or law enforcement, where required by law.
• A buyer or successor in the event of a merger, acquisition or restructuring of Venture Innovo Ltd.

06Cookies

Our website uses cookies to run correctly and, with your permission, to understand how it is used. You can manage your preferences at any time from the cookie banner or your browser settings. Full details of the cookies we use, their purpose and duration are set out in our Cookie Policy.

07International transfers

As Venture Innovo operates across Information Technology and General Trading, personal data may be transferred to and processed in countries other than your own, including where our hosting providers, trading partners or logistics networks are based. Where we do so, we take steps to ensure appropriate safeguards are in place, consistent with applicable data protection law.

08Data retention

We keep personal data only for as long as necessary for the purposes described in this policy, including to satisfy legal, accounting, customs or reporting requirements. Trading records, such as shipping and customs documentation, are typically retained for the period required by applicable trade and tax law.

09Security

We apply administrative, technical and organizational measures designed to protect personal data against unauthorized access, loss, misuse or alteration. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

10Your rights

Depending on where you are located, you may have the right to access, correct, delete or restrict the use of your personal data, to object to certain processing, and to receive your data in a portable format. Where processing is based on consent, you may withdraw that consent at any time. To exercise any of these rights, contact us using the details below.

11Children's privacy

Our website and Parone AI are intended for business use and are not directed at children. We do not knowingly collect personal data from children.

12Changes to this policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for legal or regulatory reasons. We will update the effective date at the top of this page when we do.

13Contact us

If you have questions about this policy or how we handle personal data, contact us at contact@ventureinnovo.com.